At Focus Wellbeing Services, we have over 20 years’ experience of helping people overcome a wide range of issues and return to fulfilling, rewarding lives.
We are committed to supporting you as the coronavirus pandemic continues to impact your lives in profound ways. We know this will be a time of heightened anxiety, worry, low mood and grief. For many people, access to professional help is needed now, more than ever. For this reason, we have pulled out all the stops to offer a range of therapies by telephone or online.
Click on the boxes below for further information on the therapies we are currently offering by telephone or online.
Telephone or online therapy can be equally as effective as seeing a therapist face-to-face. We’ve put together this handy guide to help you prepare for having your sessions by telephone or online.
Here are some useful points to consider if having your therapy by telephone or online:
- Where will you be having your sessions? Is the environment private, free from distractions or interruptions?
- Is the device you’re using suitable? Is the software up-to-date and working? Do you have an adequate phone signal and/or internet connection?
- In general, therapists will withhold their telephone numbers when conducting telephone counselling. Is your phone set to accept calls from withheld numbers?
- Your therapist will agree with you the time and frequency of appointments, as they would with face-to-face sessions. If you miss their call, they will usually try again in 5-10 minutes. If you do not pick up, they will usually class this as a missed session, just as if you missed a face-to-face session.
- Telephone therapy can be quite different to face-to-face, as you will not be able to see your therapist. Therapy can be experienced quite differently when conducted this way. It may be helpful to discuss these differences with your therapist and agree how you will manage them together.
- When attending a face-to-face appointment, there is usually travel time before and after your session, to prepare before and process afterwards. How might you do this at home? Perhaps consider ways you might ‘virtually travel’ to and from your sessions at home?
- If a session brings up difficult or painful material for you, is there support available at home after sessions, either from somebody in your household or a family member/friend on the phone?